Your Privacy Matters

Greenland Hostels (“we”, “us”, “our”), located at 1-82/1, Opp Durgamma Temple, GITAM University Road, Yendada, Visakhapatnam, Andhra Pradesh - 530045, respects your privacy. This policy explains what personal information we collect from residents, prospective residents, guardians, and website visitors, how we use it, and the choices you have. By registering with us or using this website, you agree to the practices described here.

To operate the hostel lawfully and keep residents safe, we collect:

• Identity & personal details full name, parents’/guardian’s names, date of birth, gender, blood group, nationality, and a passport photo.
• Government ID proof your Aadhaar number and an image/scan of your Aadhaar card, as required for hostel/PG tenant records.
• Contact & address mobile number, alternate/parent number, email, and permanent address.
• Occupation details your college or employer and course/designation.
• Guardian & emergency contacts for safety and communication with family.
• Stay & account details assigned room, check-in date, duration, login email and password (stored for account access), and payment/billing records.
• Vehicle details vehicle number, where provided, for parking and security.

• To verify your identity and process your resident registration and room allotment.
• To complete the statutory police tenant verification mandated for hostels and paying-guest accommodation.
• To manage billing, fees, deposits, food/mess, and maintenance requests.
• To contact you or your guardian regarding your stay, safety, dues, or emergencies.
• To maintain visitor, attendance, and security records within the premises.
• To comply with applicable laws and lawful requests from authorities.

We do not sell or rent your personal information. We share your submitted details and ID proof with the local police and government authorities where required by law for tenant verification and public safety, and with service providers who help us run the hostel (strictly for that purpose). We may disclose information when legally compelled to do so.

Uploaded images are compressed and stored to support your registration and verification. We apply reasonable administrative and technical safeguards to protect your information against unauthorised access, loss, or misuse. No method of storage or transmission is 100% secure, so we cannot guarantee absolute security, but we work to protect your data at all times. Please keep your login password confidential.

We retain resident records, including after a resident vacates, for as long as needed to meet legal, statutory, accounting, and security obligations. When information is no longer required, we take steps to securely delete or anonymise it.

You may request to access, correct, or update the personal information we hold about you by contacting the hostel management. Some information (such as statutory ID and verification records) must be retained by law and cannot be deleted on request. Providing accurate information is a condition of admission.

This website may use your browser’s local storage to keep you signed in and to remember your preferences while you use the resident and admin portals. This data stays on your device and is used only to make the site work correctly.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our services after changes are posted means you accept the updated policy.

For any privacy questions or requests, contact Greenland Hostels at +91 96185 70386 / +91 63018 95007 or bookings@greenlandhostels.com, or visit us at Yendada, Visakhapatnam.