Back to Home
Refund Policy

Refund Policy

How fees and the one-month advance work at Greenland Hostels clearly, so there are no surprises.

Last updated: 18 July 2026

1

Summary

  • Once a fee is paid, it is non-refundable.
  • Every resident pays one month’s fee as an advance at the time of joining.
  • This advance is returned to the resident at the time of vacating.
  • To vacate, a resident must inform us at least one month (30 days) in advance.
  • Provided this process is followed, the advance amount is refundable.
2

Fees Are Non-Refundable

Once any hostel fee including monthly rent and mess/food charges has been paid, it is not refundable under any circumstances, including early departure, mid-month vacating, temporary absence, going home during holidays, or suspension of stay due to a breach of hostel rules. Fees are charged for the accommodation and services made available to you for that period.

3

One-Month Advance

At the time of joining, every resident must pay one month’s fee as an advance. This advance is held by the hostel for the duration of your stay and is separate from your regular monthly rent. It acts as a security amount against the room and facilities allotted to you.

4

Return of the Advance

The advance amount is returned to you at the time of vacating. Despite being collected up front, the advance is refundable it is given back to the resident when they leave the hostel, once the vacating process below is completed.

5

One-Month Prior Notice to Vacate

If a resident wishes to vacate, they must inform the management at least one month (30 days) in advance. This notice period allows us to complete your account settlement and process the return of your advance smoothly.

6

How the Advance Is Refunded

When you vacate after giving proper notice, your advance is refunded after:

  • A routine inspection of your room and hostel property.
  • Settlement of any pending dues and deduction for any damage caused beyond normal wear and tear.

The remaining advance is then returned to you, typically by bank transfer, within a reasonable number of working days after your move-out is completed.

7

Questions

For any questions about fees, advance, or refunds, please speak to the hostel management or visit our contact page. This Refund Policy forms part of our Terms of Service.

Questions about this policy?

Reach the Greenland Hostels management we're happy to explain anything in person.